Why would I need a property management company for my property?
A Property management company takes care of all the effort, time and stress involved in managing one's property. It nulls out the drawback of distance for NRIs owning properties in India. With a property management company you manage your property virtually from the comfort of your house.
Why would I pick you over my friends and relatives?
As we all feel the age old method of falling back on friends and relatives to do the job for you does not work as efficiently in modern times and often causes a rift between relations. Everyone wanted to have their property managed by the subject matter experts.
NRIServicesOnline employs qualified personnel to do the homework for you, thus saving your family the trouble and stress of running from pillar to post.
How do I register for the Service ?
To register with our company you need to create a login and password, and pay the relevant fees. Our user friendly website will prompt you for a login.
Where can I get application forms?
All services can be registered online on our website.
Do I have to file application form online?
Yes. Application process is done online through our website.
My parents have the power of attorney? Do I have to get their signature?
We need the proof of property ownership to undertake the service. If your parents or other family members have the power to provide those information and authorization, we would obtain it from them.
Can I make copies of the application forms for filling out and mailing it out?
We maintain a paperless application process. Hence it will be mostly via online. We require some supporting documents such as proof of ownership and authorization to perform services to your properties.
Do I have to notarize the application form?
No. The application process is done online.
What is the registration fee?
The fees are associated with service enrollment only.
Do you take credit cards?
Yes. We honor all major credit cards. Payment can be made through Paypal.
Do I have to use my real name on the form?. Can I use a stage name or a pen name?
We recommend you to use your real name on the form.
Will my personal information be available to the public?
No. Access to the records are routed only through the login. Hence your security is ensured.
How long does the registration process take?
The registration process takes approximately 10 minutes.
Can I create my own login, password?
Yes. Our home page prompts you to create your own login and password.
What are the password requirements that I should follow while creating my own password?
You may create a password between 6 and 10 characters. Passwords are case sensitive.
How do I change my password?
To change your password click on the link that says 'Change password' in "My Accounts" -> "My Profile" . The system will prompt you for a new password.
What do I do if I forgot my password?
If you forget your password, click on the link "Forgot Password". This would guide you to recover your password or reset the password.
Which form should I use for the selected services?
On logging in you will be prompted to enter the services you wish to avail. On clicking on the relevant link you can fill up the appropriate form.
Do I have to provide my personal information each time if I opted to sign-up for another service?
No. While signing up for an additional service, you are required to provide only the information related to the additional service.
How do I submit my change of address?
After logging in you can click on "My Accounts" -> "My Profile" and change your address.
Will you upload my property documents online ?
Yes. Your property reference documents are loaded online. You can access them any time by logging in.
Can I give user name and password to my parents or brothers or sisters who can also see the progress?
It is not recommended to share the passwords and logins.
How many login accounts can I get. Is there a limitation on the number of login accounts ?
You are entitled to one login account plus one spouse's login account. However the spouse is required to complete the registration process including signing the privacy statement.
What is your company's contact address?
Our address is available via the "Contact Us" link on the home page.
What are your hours of operation?
Our office hours are M-F 9 am to 6 pm, Sat 10am to 4pm(IST)
How do I get on your mailing or email list if I am not a customer?
Once you have registered with us, we treat you as our prospective customer. So you will be on our mailing list automatically.
How do you communicate your new service offerings to your customers?
Through our monthly newsletters which are mailed to all our customers.
Do you share our contact details with any provider for marketing activities?
No.
Do you send us emails on any promotional activities?
Yes.
Do you provide any newsletters?
Yes. We issue monthly newsletters with information related to property management.
What gets covered in the newsletters in general?
Our newsletter covers general news relevant to the construction industry and our promotional offers.
What is the frequency of the newsletters?
Currently it is a monthly issue.
Do I have to provide a mandatory deposit?
There is no such thing called deposit. We charge per service.
What kind of payment plans/services you have?
Currently we accept credit cards through Paypal. Subsequently we may support online cheque payments.
What is meant by "India Contact" ?
An "India Contact" is any person who has been authorized by the customer as a contact person in India.
Why can't I manage my property myself?
All the effort and time involved in the property management makes it a tedious task to handle. We take care of the hard work for you.
What sort of properties do you manage?
We manage construction flats, plots and rental residential properties.
You are new to this Industry? What makes you think you can do a better job than others who are in this Business already?
We understand the current service level expectations. Hence we've developed a team which meets the customer's expectations with trust, transparency and service process driven model.
How do you protect my personal information from everyone?
We do not ask for any sensitive information during this process. We request only the very necessary information. All your information is accessible only through the login, which is in turn password protected.
Do you offer incentives for referrals? What are they?
Yes. We offer referral discounts which can be written off against your service fees.
What kind of services do you offer?
Plot Management service, Construction Updates, Tenant Management. We also provide an array of other additional services..
Where in India you offer these services?
These services are offered currently in areas around Chennai, India.
Do you have your own legal team or access to your legal team?
Yes. We have an accessible legal team.
Can you provide legal services in Property area?
Yes. We do provide legal services in property area. Based on the need, our legal team will assist you. The service charges will be determined based on the service request.
